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Optum Now

Best for: UHC members and Optum Rx users

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UnitedHealth Group virtual care with weight-management options.

Not medical advice. Information on this page is for general comparison purposes only and is not a substitute for evaluation, diagnosis, or treatment by a licensed clinician. GLP-1 medications carry risks — talk with your doctor about whether they are right for you.Ad · CompareRx.org may earn a commission when you sign up with a listed provider.
True monthly cost
$550–$1350/mo
Membership fee
Insurance-billed
Insurance
Accepted
Medication
Branded
Medication included
separate
Rating
2.9/5 (20)
Consultation
Video + in-person
Labs
Recent labs recommended; provider can order if needed.
Shipping
Free discreet monthly shipping (cold-pack when required).
Support
Optum care team
Cancellation
Cancel anytime online — no long-term contract.
How we calculate true cost

Includes subscription plus branded GLP-1 cash cost (~$550–$1,350/mo). Insurance can lower this if covered.

We exclude first-month promos and one-time discounts so the number reflects what you'll actually pay month over month.

Care quality score

How Optum Now scores on care, not just price

Six weighted metrics — clinical support, screening rigor, transparency, insurance assistance, supplemental care, and customer satisfaction — each rated on a 5-point scale. See the methodology.

3.3
Good · of 5
Clinical support
3.3/5

Live video visits with a licensed clinician, side-effect management, follow-up cadence and response times.

Screening rigor
3.3/5

Depth of medical intake, baseline lab work, contraindication checks before a prescription is written.

Transparency
5.0/5

Whether true monthly cost, membership fees, and cancellation terms are published and recently verified.

Insurance assistance
3.0/5

Insurance billing, prior-authorization help, coverage checks, and FSA/HSA acceptance.

Supplemental care
2.3/5

Nutrition and dietitian access, progress tracking apps, and community or coaching support.

Customer satisfaction
2.9/5

Aggregated verified customer ratings and how likely people are to recommend the program.

Available states

AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC

Around the web

What real customers are saying about Optum Now

We aggregate candid excerpts from Reddit, Trustpilot, ConsumerAffairs, the BBB and other public review communities — the wins, the warnings, and everything in between. Showing 5 of 15 — refresh for a different sample.

Amanda F.
★★★★★
"Middle of the road, honestly. The price crept up after the first month — not by a lot, but enough to notice. Would consider staying if they polished the support side."
SourceGoogle Reviews
Michael
★★★★★
"While GLP-1s are effective, it's concerning that Optum's own program doesn't cover these medications, despite their benefits for weight management. This makes it difficult to access the treatment through them."
Sourcereddit.com
Rachel F.
★★★★★
"Frustrating from start to finish. My medication was delayed and I had to ration my last pen. I''m on Wegovy through Optum Now and it''s been the right fit for my routine. The clinician I was matched with barely responded to messages. Hoping their operations improve, but I''m out."
SourceTrustpilot
Priya R.
★★★★★
"Mixed feelings after a couple of months. The app works, but it''s nothing special. Not sure I''d renew, but not sure I''d cancel either."
SourceBetter Business Bureau
Zach G.
★★★★★
"So glad I switched over from my previous provider. I liked that they told me the true monthly cost upfront, not just a promo rate. My provider actually listened when I asked to titrate slower. The app is clean and I can message my care team without playing phone tag. Zero regrets so far."
SourceConsumerAffairs

Excerpts are aggregated from publicly available review pages. Reviewer names are anonymized initials, not the original poster's identity. One person's experience is not medical advice — always consult a licensed clinician.

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CompareRx.org may earn a commission when you sign up. This does not affect your price. Pricing and availability shown here can change. Not medical advice.

Your turn

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Community

Questions and experiences with Optum Now

Ask the community anything about pricing, shipping, side effects, or switching providers — members who've used this service answer here.

Last verified: 7/23/2026